Return Policy


📦 Return Eligibility

We want you to be fully satisfied with your purchase. You may request a return if:

  • Item is received in damaged or defective condition

  • You received the wrong product

  • Item is unused, unworn, and in its original packaging

⚠️ Certain items such as sale products, clearance items, or personalized goods may not be eligible for return (if applicable).

⏳ Return Timeframe

You must request a return within 7 days of receiving your order.

After 7 days, we may not be able to accept return requests.

📋 Return Process

To initiate a return:

  1. Contact our support team via email or contact form

  2. Provide your order number and reason for return

  3. Share clear photos/videos if the item is damaged or incorrect

  4. Our team will review and approve your request

  5. Once approved, you will receive return instructions

🚚 Return Shipping

  • If the return is due to our mistake (wrong/damaged item), we will cover return shipping costs

  • If the return is for any other reason, the customer may be responsible for return shipping charges

💳 Refund Policy

Once we receive and inspect the returned item:

  • Refunds will be processed within 5–10 business days

  • Refund will be issued to the original payment method

  • Shipping charges (if any) are non-refundable

🔄 Exchanges

We only replace items if they are:

  • Defective

  • Damaged

  • Incorrect item received

If you need an exchange, contact us for assistance.

❌ Non-Returnable Items

The following items cannot be returned:

  • Used or damaged by customer

  • Items without original packaging

  • Clearance/sale items (if marked non-returnable)